I have been trained extensively in people management and leadership both privately and through corporate training programs. This started in my early 20s with a sponsorship to attend the Outward Bound New Zealand Leadership course at Anakiwi. Followed by significant corporate management training with The Bank of America and Citicorp.

During my early career, I specialised in the management of information technology professionals, before returning to New Zealand where I changed my career to I.T. sales and marketing. This lead to me buying my own business services company.

This 30 years of experience has accumulated in me joining the Bright Lab with a view to assisting New Zealand SME’s to becoming the best they can.

Kirsty has a 25 year background in IT, including management in Lazard Asset Management, a private investment bank, and consulting for large multinational companies the UK where she lived for 13 years. On returning to New Zealand in 2010, starting a family, and dabbling with working in the city, she decided that using all the skills learned with those major hitters like Pepsi, she could do her own thing and started up her own business building online solutions. And then her digital business The Caper was born, where she has been living and breathing for the last 6 years.

That was a baptism of fire, and she learned some stuff!

That stuff has enabled her to have a great insight into both small and large business models, and understands the challenges that all businesses face - bringing together the right people, to do the right thing, using the right tools.

What the ‘right' thing is for one business is not the same as the next, and Kirsty will help you find out what your ‘right’ looks like, or at least what is good for ‘right now’.

I am passionate about helping people achieve success in their lives and in business, for over 30 years I have been involved in a variety of business enterprises, both in management and ownership. As a business owner for nearly three decades I have strong commercial acumen with a wealth of knowledge across both B2B and B2C.

I have experience across all aspects of commerce, from customer service and delivery through to importing and product development. I have travelled extensively throughout Asia negotiating deals and contracts with numerous global manufacturers.

Skills

• Customer service and relationship management
• Product development
• Inventory management
• Designing/modifying products for the NZ market